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  • If I'm in Illawarra, how will I receive my PC?
    We offer FREE personal delivery for any PC customer in Illawarra region. This includes bringing the PC and other devices (if applicable) and setting up to your monitor.
  • How long will it take to receive my new PC?
    Depending on holidays and postage times the PC will be in your hands within 3 - 5 business days for Pre-Built and 4 - 7 business days for custom builds. (NSW only)
  • What areas can my PC be posted to?
    We currently service NSW Australia regularly, however requests for delivery in further states from AUS can be requested with longer delivery times.
  • What if my PC is damaged or not working on arrival?
    Your new PC is carefully assembled, packaged, and shipped. If any damage occurs during transit, we'll need your assistance in filing a claim with the shipping company to resolve the issue with the postage company and have your PC replaced ASAP. In addition, our 3 Day Working Condition Warranty lets you verify your PC is functioning correctly after delivery. If you encounter any issues or wish to request a refund within this period, please contact us ASAP.
  • Will my new PC be tested first?
    Absolutely! These PC builds have been fully tested and optimized. They feature the latest driver updates and are in excellent working condition. Windows is activated and ready to use.
  • What types of TV's can be wall-mounted?
    Most flat-screen TVs can be wall-mounted, including LCD, LED, OLED, and QLED TVs. Some very large or heavy TVs may require specialized mounting solutions.
  • What type of wall-mounts are available?
    Fixed Mounts: Offer the most secure and affordable option, with limited tilt or swivel. Tilt Mounts: Allow for slight adjustments to viewing angle, useful for ceilings or uneven walls. Full-Motion Mounts: Offer the greatest flexibility with tilt, swivel, and extend/retract features. Frame TV Mounts: Designed to minimize the visible frame around the TV, creating a more streamlined and aesthetically pleasing look. These mounts often have low-profile designs and can be customized to match the TV's bezel.
  • How long will my TV installation take?
    Installation time varies depending on the size and weight of the TV, the type of mount, and the complexity of the installation (e.g., running cables, concealing wires). That said, a typical installation can take anywhere from 30 minutes to 2 hours.
  • Can the TV cables be hidden?
    Yes, cables can be concealed within the wall using brush-plates or by running them down conduits/ducting.
  • Do you provide any other services besides TV's?
    We absolutely do. We offer services from: Soundbar installation Speaker installation (surround sound, home theater) TV setup and calibration General IT services and support Technical walkthroughs and tutorials New device setups Custom built PC's Prebuilt PC's Gaming peripherals & accessories
  • What are your service hours?
    Our standard hours are between 9am - 5pm however services after-hours can be discussed. Just give us a call!
  • What area do you service?
    We service the Illawarra region, primarily around: Wollongong Figtree Unanderra Kembla Grange Shellharbour Bulli Services outside of these areas can be discussed.
  • How do I schedule an appointment?
    You can either book an appointment through our booking platform on the website: Or give us a call or an email, located at the bottom of the website, or in the 'Contact Us' page:
  • How can I leave a review or provide feedback?
    If your happy with our services or feel there's room for improvement, feel free to leave us a review!
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